Shipping & Delivery

Most U.S. orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF) and delivered by Amazon Logistics or partner carriers. Estimated delivery is 4–8 business days after shipment.

Delivery times may vary by destination, carrier operations, holidays, and other circumstances.

TOMLOV ships to supported destinations in the United States, Canada, the United Kingdom, the European Union, and Australia. Depending on product availability and destination, orders outside the United States may ship from a local warehouse or from China.

• Local warehouse: 4–8 business days after shipment.
• China warehouse: 10–20 business days after shipment.

Customs processing and local delivery conditions may affect arrival times.

Orders require processing before dispatch. Estimated delivery windows begin when your order ships, not when it is placed, and are not guaranteed arrival dates.

Shipping charges are calculated at checkout based on your delivery address, items, and available shipping options. Some remote destinations, U.S. territories, or military addresses may not be supported. Available destinations and shipping services are confirmed at checkout. If you need assistance, email support@tomlov.com.

Once your order ships, we send a shipping confirmation email with tracking information. Items may ship separately and arrive on different dates. Where available, each shipment will have its own tracking information.

If you need to change your delivery address, contact support@tomlov.com as soon as possible. We will try to assist before dispatch, but changes may not be possible after a package has shipped.

If an item is incorrect or missing, please contact support@tomlov.com with your order number and a description of the issue.